CE - Business/Management


	Continuing Education CERTIFICATE IN FRONTLINE SUPERVISION The success or failure of your organization depends on the effectiveness and efficiency of supervisory personnel. Proper education and training is a critical factor in preparing new supervisors or strengthening the leadership potential of those already in supervisory positions. Complete Skills for Effective Supervisors plus four of the other six courses and receive a Continuing Education Certificate in Frontline Supervision. • Skills for Effective Supervisors (18 hours) • Coaching and Mentoring (6 hours) • Personnel Law (6 hours) • Building Effective Teams (6 hours) • Communicating with Confidence (6 hours) • Dealing with Difficult Employees (6 hours) • Continuous Improvement Processes (6 hours)

Personnel Law - read student testimonials
It’s important for supervisors to be aware of various legal issues:
     • awareness of personnel issues
     • occupational safety and health
     • harassment
     • family medical leave
     • EEO issues
     • documentation

(Also approved by BENHA for 6 CE hours.)
Instructor: Faith Sheaffer-Thornberry
Index No.: 1105
Tuesdays, April 29 and May 6
4:30 – 7:30 p.m.
Fee: $89