Help Desk/Computer Support Specialist Major

Associate Degree Course Sequence

SSC101 Student Success Seminar
CIS121 Help Desk and Computer Support Concepts
CPD121 Data Modeling and Database Design
CSE122 Programming Logic and Problem Solving
ITD122 Computer Applications for Professionals
WDD121 Internet/Intranet Design and Development
CIS122 Supporting Users & Troubleshooting Desktop Appl
CIS123 Desktop, LAN, and WAN Technologies
CIS126 Fundamentals of Information Systems
CIS221 Generating Reports for Decision Making
ENG124 College Composition
COM121 Effective Speaking or COM122 Interpersonal Comm or COM123 Small Group Communication
ENG221 Technical Report Writing
Arts/Humanities Elective
CIS125 Data Analysis and Decision Making
CIS223 IT Project Management
MTH222 Statistics
WDD221 Web Development with JavaScript and AJAX
BUS121 Business Administration
CIS124 ITIL Foundations
CPD222 Microsoft SQL Server Database
CSE236 Analyzing Software Requirements and Developing Solutions

TOTAL CREDITS 68

Help desk and computer support is a discipline that studies the use of computers in business, industry, government and other organizations. This program is designed to train students to work in the technology help desk/technical support arena which has seen such explosive growth in recent years. The program is designed to allow students at all levels to take part, with a level of difficulty gradually unfolding in a series of stepwise courses, culminating in an associate of applied business in management information systems with a focus on help desk and computer user support. This program prepares students to successfully work with customers and technology in a professional environment.

Help Desk/Computer Support Specialist Major

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