What is WENS?
		WENS stands for Wireless Emergency Notification System and it is the system behind SSCTAlert!. WENS is used by Stark State College to text messages to registered mobile devices to provide notification of an emergency or weather-related communication. There is no cost to registered users; however, standard text messaging rates from mobile
carriers may apply.

How do I register for WENS alerts (Opt-In)?
Students, faculty and staff can register by clicking the “Sign Up Now” link (in Student Access or the College Intranet) and entering their mobile numbers. You will receive a text confirming that you have opted into the alert system to receive emergency notifications. If you do not receive a message within 60 seconds, click on the “Problems?” button at the bottom of the registration page. You may have a cell phone plan with a regional carrier that does not allow text messages from outside sources. In most cases, you will still be able to register for the service and receive text messages.

What type of alerts will I receive?
Stark State College uses mobile text messaging to registered users to provide notification of an emergency or weather-related communication.

What if I change mobile carriers and receive service through another company?
You will still receive alerts if you have the same phone number. There may be a short delay until the system recognizes your new carrier.

What happens if I change my phone number?
You will need to re-register so that you can resume receiving alerts.

How can I stop receiving the alerts (Opt-Out)?
There are a few ways to stop receiving alerts:
   1. You can simply text the word STOP to 69310 from your phone
   2. You can send an email to: remove@wensnetwork.com
   3. You can return to the “Sign Up Now” link on the registration page and click on “Unsubscribe”.

What if the message was delayed?
WENS is capable of issuing 30,000 text messages per minute; however, once it enters the carrier network it can be delayed depending on many variables. Identical information (and updates) will also be available at the College Web site www.starkstate.edu and the College phone system at
3330-494-6170 or 1-800-79-STARK (1-800-797-7275).

What if I don’t receive a message?
Report this to Campus Security via email at mweldon@starkstate.edu. In the email, please provide your name, mobile number and the name of your mobile carrier.

Will I receive ads or unsolicited messages (SPAM) on my mobile phone?
NO. Inspiron Logistics, the company behind the WENS system, does not tolerate spam text or email messages. Inspiron Logistics maintains an anti-spam policy as part of the compliance to operate with priority provisioning with all of the major North American carriers.