What is Sam Software?
The SAM 2003 software is a program that is packaged with your textbook and provides supplemental material for the textbook. This service comes directly from Thomson Course Technology and is hosted on their site, not at Stark State.

Your SAM profile

Profile Information (please read before you create your profile)
A profile stores information about the user, such as the user’s real name and address.

You will need the following to create your SAM Profile:
   • Institution Key (from your instructor)
   • Software Key (printed on the package for the disk)
   • A User Name and Password (both must be between 6 and 50 characters)
   • Email Address (Recommendation: Use your student email account)
   • Optional Info (ask instructor if this is necessary for the course):
        • Alias (must be between 6-20 characters)
        • ID Number

How to obtain your Institution Key?
You must obtain the Institution Key from your instructor before setting up your profile.
The Institution Key will associate your profile with your class at Stark State College.

Creating your SAM Profile
In order to create a SAM Profile you will need to supply basic personal information to create a unique profile. The red asterisks on the screen indicate the required fields. The information in all of these fields must be entered correctly. When the form has been filled out click save. (Figure 1)


Figure 1

On the next page carefully read the Terms and Conditions and click agree to accept. (Figure 2)


Figure 2

Click ‘OK’ to complete the profile creation process. (Figure 3)


Figure 3

Video Help
On the login screen (sam2003.course.com) below the login box, there is a link (view student login tutorial) to a tutorial video that will explain the profile creation process step by step.

Forgot your password?
On the login screen (sam2003.course.com) below the login box, there is a link (Forgot your password?) to recover your password. You will have to enter your username and SAM 2003 will send an email with your login information to the email address you entered when you created your profile.

For help directly from SAM see information below:
Phone: 1-800-648-7450 (Option 4)
Hours: 8:30 a.m. - 8:00 p.m. (Monday – Thursday)  |  8:30 a.m. - 6:30 p.m. (Friday)