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STUDENT
COMPUTING

Help Desk Services:
Help Desk Home Page
330-494-6170
Ext. 4357
helpdesk@starkstate.net
Room: B219

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How Do I Log In to Banner Self Service?

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To log in to Banner Self Service you will need to have the following two items:

  • StudentID Number – replaces your social security number
  • PIN - default PIN is your six digit birthday (MMDDYY)

Note: Initially your StudentID card is mailed to you. If you do not know your StudentID Number, please contact Help Desk Services to obtain this information.

To log in to Banner Self Service, enter your StudentID in the UserID box.
Note: The UserID field is case sensitive.
Enter your PIN in the PIN box.
Click the Login button (Figure 1).


Figure 1

Note: The first time you log in to Banner Self Service, you will be prompted to change your PIN, to create a security question, and to create a security question answer in order to recover your PIN in case you forget it. Please follow the instructions below to setup your PIN and PIN recovery.

After successfully logging in for the first time, a Login Verification Change PIN screen displays. This screen displays a notification that your PIN has expired and prompts you to change it. To change your PIN do the following (Figure 2):

  • Enter in the old PIN in the Re-enter Old PIN box
  • Enter in the new PIN in the New PIN box
  • Reenter the new PIN again in the Re-enter New PIN box
  • Click the Login button


Figure 2

After successfully changing your PIN, a Login Verification Security Question and Answer screen will display prompting you to enter a security question and an answer to that question.

  • In the Enter Question box, type in the security question
  • In the Answer box, type in the answer to the security question
  • Click the Submit button (Figure 3)

Note: The answer to the security question must not exceed 30 characters. It is recommended to not use any special characters or spaces in order to easily remember the answer to the security question.


Figure 3

After successfully completing the security question and answer, a screen displays the Main Menu (Figure 4) and you may continue.


Figure 4

 
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Stark State College of Technology
6200 Frank Avenue NW
North Canton, Ohio  44720
330-494-6170 | 1-800-79-STARK (1-800-797-8275)