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STUDENT
COMPUTING

Help Desk Services:
Help Desk Home Page
330-494-6170
Ext. 4357
helpdesk@starkstate.net
Room: B219

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Student Computing
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Student Profile Information

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What is my Student Profile?
Your Student Profile is part of your Academic Network account. Your profile contains all of your desktop settings (wallpaper, desktop shortcuts, et cetera), maps your U: drive (HOME folder), maps the Medusa Shared drive, and runs a script to assign your PC the appropriate printer. We use roaming profiles which means the settings will be saved and used where ever you log on in the classroom.

Documents saved to your desktop are part of your profile; this is not recommended. Your documents should be saved to your U: drive (your HOME folder). You can create a short cut on your desktop to your U: drive, and/or to other folders/documents on your U: drive for quick access.

Your profile may become corrupt and need to be deleted, therefore, you should save all your documents to your HOME folder on the U: drive. We recommend that you make a backup of your work on a removable media as well.

How do I identify a corrupt profile?
If you log in and strange things are happening; you may have a corrupt profile.

Examples of a corrupt profile:
    Your settings have changed (Start Menu, wallpaper, et cetera),
    Your home page in Internet Explorer is msn.com,
    You can not print because you have no printers setup*
      (*To see if you have a printer; click Start -> Printers and Faxes, there should be a printer named
      with your current room number, e.g. B214A).

If you believe your have a corrupt profile, you must log off, reboot the computer and go to the Help Desk counter on the second floor of the Business building and explain your situation. Your profile will be deleted and recreated when you logon again. If you can not come to the Help Desk, you must logoff and you may contact us at Ext. 4357 and explain your situation.

What does it mean that I have exceeded my profile limit?
Your profile is limited to 25MB of storage space. If you get a message stating you have exceeded this limit, you must reduce your profile size before logging off. A smaller profile will allow you to log on and off faster, and reduce the chances of a corrupt profile.

Directions to reduce your profile size can be found here.

 
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Stark State College of Technology
6200 Frank Avenue NW
North Canton, Ohio  44720
330-494-6170 | 1-800-79-STARK (1-800-797-8275)