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Frequently Asked Questions
(FAQs)
What is my login and password?
Your login is composed of your first initial followed by your last name and your
birth date (month and day). Example: jsmith0919. Your Password is
the first 6 digits of your Social Security Number.
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What is
ANGEL?
ANGEL is suite of simple, yet powerful online teaching and learning tools.
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My
login doesn't work. What should I do?
Review the information here. If you are still
experiencing trouble, contact the Help
Desk.
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Why
take an online course?
Web-based or Web-enabled courses may be more convenient for a student with a
busy work, travel, home, or class schedule. They may also be more convenient for
students who have problems with transportation or child care arrangements. If
you have time to devote to a class, but cannot commit to a specific day, time,
and location, you may want to consider E-Learning options. Some students also
enjoy the interaction benefits online such as being able to communicate anytime,
anyplace with other members of the class.
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What is the difference between "online" courses and "Web-enhanced" courses?
An online course or Web-delivered course is taught exclusively over the Web with
little or no face-to-face contact with the instructor and classmates. A
Web-enabled course offers a portion of the class time (typically 50 percent) in
class and the remaining class time over the Web. Web-enhanced courses are traditional classroom courses in which the content
is supplemented by additional content on the Web.
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Can
I use AOL to access my course?
America Online users have reported difficulties with some ANGEL
features. Click here to test your browser.
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Do
I need to be an expert on the computer?
No. If you can send email and attach files to email, and if you can access the
Internet, you should have no problem. Computer basics such as how to create
folders and files are helpful. Take the "Am I Ready for Web Learning" survey to gauge your skills and temperament for taking a
Web course. Each
course is designed to lead you through the logical steps to completion. You
should also review the individual course description for any special
requirements. Stark State College offers an
E-Learning orientation. This orientation is strongly recommended to all students
prior to the start of an online course.
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My
instructor has attached a document in Microsoft Word. I don't have Microsoft
Word on my PC at home. What should I do?
Microsoft provides free viewers for its products. These viewers allow you to
open and print the file.
Click here for more information.
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Do
I have to access my course Web site at the same time every day?
Typically, the answer is No. However, you will be required to login several
times per week at hours that are convenient to you. Your instructor may also
identify specific login requirements. Online courses do not take less time than
traditional classes, but the time you choose is more flexible.
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How do I receive my course materials, such as the syllabus and assignments?
Your syllabus, course outline, lecture materials, and assignments will be
included in your online course which you will access through ANGEL. You may also
be required to purchase an access code or book through the Stark State College
bookstore.
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Will I need books?
Most courses do require that you use a specified textbook.
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Will thousands of other people be taking my class at the same time as me?
No, enrollment is limited in each class. Most classes are limited to 20 students
to allow for one-on-one communication with your instructor.
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I
worry that I'll miss the face-to-face contact of a classroom. Will I be able to
communicate with the instructor or other students?
Many people mistakenly assume that they'll feel isolated in a Web learning
course. To their surprise, most find that Web learning courses actually provide
a high degree of personal contact. Not only will you and your instructor
communicate directly, everyone in the class will have the ability to communicate
online.
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What if I start a class and decide it's not for me?
Check the Academic Calendar for drop dates and contact your advisor for
recommendations.
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What are the requirements for taking a Web course?
Click here for this information.
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How do I know if a course is a Web learning course?
Web courses begin with an index number that is in the 97000-97999, or 98000-98999 range.
Web courses are also identified with a W2, or W3 in the class schedule.
Click here for more
information.
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I
click
on a link, and the link comes up blank. What should I do?
First, try to click on
some other links, and try to reboot. There are specific browsers which ANGEL supports. In addition, there are specific browser settings which are
required to use ANGEL. Contact the Help Desk
(helpdesk@starkstate.net or
330-494-6170, Ext. HELP (4357) for assistance.
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Can I take online classes if I do not live in Northeast Ohio?
Web-delivered classes are noted with a W3
in the course
catalog. However, an instructor may require a campus visit for tests.
Remote students can make arrangements for tests at a local testing center.
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Can I start an online class anytime or work at my own pace?
No. Stark State College classes are not self-paced. The class will mirror a
traditional class including start and end dates. Although different instructors
will have different requirements, each instructor will require the student to
participate online a minimum number of times per week.
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Will I be required to come to the campus?
A Web-delivered course, W3 may require a campus visit for
tests or an orientation. Remote students can make arrangements for tests at a
local testing center. Contact the
registrar for assistance.
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Who will be my instructor?
Online classes are taught by the same Stark State College instructors who teach
our traditional classes.
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Can I access and use the online course site from any computer?
Yes, as long as the computer meets the minimum
requirements. You can log into your course from any computer with a Web
browser and Internet access.
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Can I use a computer at Stark State College to take an online course?
This is not recommended. Computers in the computer lab are available for use by
all Stark State College students on a first-come, first-served basis. There is
no guarantee that a computer will always be available. It is recommended that
any student in a Web-enabled or Web-delivered class have access to a computer
outside of Stark State College. Click here
for more information.
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Why do I see “Course Not
Available: This course will not be available until…” when I try to access my
ANGEL course?
Web 2 and Web 3 courses in ANGEL are not accessible until the start date of each
semester. For a Web 1 course, the instructor will let you know when you will be
able to access ANGEL. You can contact the Help Desk if you believe you should be
able to get into a course and cannot.
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Do
I need to buy a parking permit?
Students who are enrolled ONLY for Web classes do not have to purchase a parking
permit. For those couple of times a semester that they must come to the campus
they may park in any student parking area. If the student receives a parking
ticket for not having a parking decal, they are to contact the Security office.
Once Security has confirmed the student’s status, the ticket will be voided. Web
students must comply with all other parking regulations.
Students who are taking regular
classes in addition to Web classes must purchase a parking permit. Campus
parking regulations can be viewed
online.
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