Gateway Specialists are available weekdays at the Gateway Student Services office during office hours to answer specific questions regarding financial aid, registration, career services, and enrollment on a walk-in basis. The Gateway Student Services Office is located in Room M102
General information can be obtained by phone; however, to ensure confidentiality, dollar amounts cannot be discussed on the phone. Phone counseling is available during office hours. Callers with detailed questions or complicated situations will be asked to schedule an appointment. During the busy months of July, August and September, the Financial Aid Office will assist callers to the best of our abilities. We apologize if the high volume of calls/visits to our office results in delays in service. We appreciate your patience and look forward to answering all of your financial aid questions.
Appointments are offered to assist with in-depth questions or concerns. Appointments are available Monday through Wednesday from 8 a.m. to 6 p.m. and Thursday and Friday from 8 a.m. to 4 p.m. Same-day appointments will be accommodated as schedules permit but cannot be guaranteed. To schedule an appointment, call the Financial Aid Office, 330-494-6170, Ext. 4301.
Service guarantees can only be offered to students who submit all required forms by the priority dates listed below.
|REQUIRED FORMS||PRIORITY DATE|
|Free Application for Federal Student Aid (FAFSA)||March 1 if attending summer sessions|
|May 1 if attending fall semester|
|October 1 if attending spring semester|
|SSC scholarship application
|June 1 (for most scholarships)|
|Any required documentation||Promptly upon request|
For additional information, call 330-494-6170 or email email@example.com.