Management Major

Learn to be savvy in organization, resource use, teamwork, communication, computation and technical tasks. These are skills that will demonstrate versatility, since administrative office professionals are now handling more managerial/supervisory duties, including higher level decision-making, project coordination, payroll, conflict management, Internet research and information management.

Many courses in this program are Web-enhanced or Web-delivered and offered as day, evening and Saturday classes.

Upon completion of the program, you’ll be eligible to take industry-recognized certification exams such as Microsoft Office Specialist (MOS), Certified Administrative Professional (CAP), Organizational Management (OM), and Technology Applications (TA).


SSC101 Student Success Seminar
ENG124 College Composition
AOT130 Editing, Proofreading and Language Skills
AOT121 Keyboarding/Formatting
ITD122 Computer Applications for Professionals
BUS121 Business Administration
ACC121 Principles of Accounting
AOT127 Word Processing – Microsoft Word
MGT121 Principles of Management
ITD108 Microsoft Outlook
MTH108 Explorations in Modern Mathematics
AOT226 Spreadsheets – Microsoft Excel
AOT227 Administrative Procedures and Systems
PSY121 General Psychology or SOC121 Sociology
MGT221 Supervision
SOC225 Cultural Diversity
ACC227 Payroll Accounting
ACC130 Business Law and Ethics
COM121 Effective Speaking
AOT132 Records Management
AOT232 AOT Practicum
ACC229 Computerized Accounting Applications


The goal is that graduates will be able to organize work areas, use resources, make decisions and exhibit proficiency in the use of administrative procedures and information systems used in automated office environments; apply practical knowledge and utilize technical skills such as keyboarding, voice recognition, proofreading, document production, integrated computer applications, records management, payroll, and Internet usage; demonstrate employable skills and professionalism through sound work habits, ethics and responsibility, and work in individual, team and group settings; communicate ideas and information verbally and in written form; have computational skills for solving business problems and for making analytical judgments; acquire, organize and evaluate information for making decisions and solving problems in business environments.

Associate of applied business in administrative office professional

The Desktop Publishing Career Enhancement Certificate is stackable toward the administrative office professional degree and the administrative office professional – management major degree.

Franklin University

  • schools
  • hospitals
  • government offices
  • legal and medical offices
  • administrative assistant
  • executive assistant
  • office manager
  • virtual assistant
  • Betty Jean Morford Scholarship

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International Association of Administrative Professionals – Canton Chapter